Navigating job interviews: A Guide for Pharmacy Technicians

Job Interview

Navigating job interviews:

A Guide for Pharmacy Technicians

Whether you’re just starting out in the field or aiming for a new opportunity, embarking on the journey toward a pharmacy technician position is an exhilarating step in your career, and it begins even before the interview. Let’s explore how to navigate the pre-interview phase, ace the interview itself, and leave a lasting impression.

Prep for Success

When applying for a pharmacy technician job (or any job, for that matter), the process typically involves several key steps:

  • Research and Preparation: Explore renowned platforms like Indeed, LinkedIn Jobs, and Glassdoor, offering an extensive array of openings across diverse pharmacy settings. Alberta Health Services Careers and the Alberta College of Pharmacy Job Board are also invaluable resources, providing tailored listings that cater to your expertise. Also, right here at PTSA! Once you’ve discovered a role that piques your interest, delve into understanding the pharmacy or organization you’re considering. Understand their values, services, and specific requirements for pharmacy technicians. Tailor your application to highlight relevant skills and experiences that align with their needs.
  • Craft a Strong Resume: Your resume should be concise and well-structured, emphasizing pharmacy-related skills, medication knowledge, customer service abilities, and any specialized training or certifications.
  • Write a Compelling Cover Letter: Use your cover letter to express genuine interest, explain why you’re a good fit, and showcase enthusiasm for contributing to the pharmacy’s mission. Tailor it to align with the job description.
  • Submit Your Application: Follow the employer’s application instructions precisely, whether through an online portal, email, or in-person submission.
  • Follow Up: Demonstrate your eagerness by sending a follow-up email or making a phone call a week or two after submission.

Approaching each of these steps with attention to detail and customization can significantly boost your chances of standing out.

Here are some helpful resources to guide you through composing an impactful resume and cover letter; Indeed Career Guide, LinkedIn Learning, Resume Genius, The Muse, AHS/Career

Remember, while templates and guides are helpful, customizing your application materials to the specific job and company is crucial.

The pre-interview phase is a critical foundation for securing a pharmacy technician position. By conducting thorough research, crafting tailored application materials, and showcasing your enthusiasm, you set the stage for a successful interview.


 Rock it

Getting the call means you’ve already secured a foothold. Now, channel your confidence and genuine passion for the role. Consider potential questions across various areas like:

  • Technical knowledge (I.e., “How do you ensure accuracy when dispensing medications?”),
  • Customer service and communication (I.e., “Explain a scenario where you had to communicate with a patient from a different cultural background. How did you ensure effective communication?”),
  • Adaptability and problem-solving (I.e., “How do you handle a situation where a prescribed medication is out of stock? What steps do you take?”),
  • Teamwork and collaboration (I.e., “Describe your experience working in a team. How do you contribute?”) as well as,
  • Personal fit and motivation (I.e., “What motivates you to pursue a career in pharmacy, and how do you stay motivated in this role?”).

Bear in mind, if this is your first time interviewing for a pharmacy technician position, don’t fret! Think about other work experiences or situations where you’ve handled similar challenges. Your experiences from previous roles, even if not in the same field, can often align with the skills and scenarios discussed in these questions. Reflect on instances where you’ve demonstrated adaptability, problem-solving, excellent communication, teamwork, or a strong customer service focus. These qualities are transferable and can shine through in your interview answers, showcasing your suitability for the pharmacy technician role.

Lastly, remember, it’s not just about what you say but how you express yourself—dress professionally, be punctual, and let your interpersonal skills shine.

Lasting Impact

During the interview, focus on concise yet descriptive responses, highlighting how your qualifications align with the job. As the interview concludes, express appreciation for their time, reiterate your enthusiasm, and inquire about the next steps briefly. Also, after a day or two following the interview, sending a well-crafted thank-you note is crucial. Express gratitude for the opportunity and restate your enthusiasm for the position. Keep it concise yet impactful, mentioning specific interview highlights that resonated with you. This gesture reflects professionalism, preparation, and genuine interest. Leaving a confident and professional impression matters—short and sweet can make a lasting impact!

Online resources such as ResumeGenius, can provide step-by-step guidance, assisting you in composing an effective follow-up letter after your interview.


Be confident

Preparation is the cornerstone of success. From meticulous research and tailored applications to confident interview performances and thoughtful follow-ups. Remember, each step you take in this journey as a pharmacy technician contributes to your growth and success. Embrace the challenges, stay curious, ask questions and keep pushing forward. Your dedication and passion will pave the way for a fulfilling career in pharmacy. – You got this!

About the author;
Devaki Grenier is a passionate Pharmacy Technician, dedicated to helping patients and ensuring their well-being through more than 12 years of experience in the field.

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