Introducing PTSA’s New Administrator


For several years PTSA has contracted the services of an administrative assistant to help the Board keep the Society running. This role has been an invaluable support to the board and committees, helping with the Society’s operations, but also providing a point of contact for general membership inquiries. In an effort gain efficiencies from the budget currently allocated to administrative activities and supplement PTSA’s current governance structure, a new Administrator position has been created to replace the administrative assistant position and gain administrative leadership. Former board member, Teresa Hennessey, has been contracted to fulfill this role for a two year period. Over the next two years, the board will evaluate how this new position impacts our ability to meet our goals.

With many years of board experience, Teresa looks forward to continuing to help support pharmacy technicians and the Society in her new role as PTSA Administrator. Since receiving her pharmacy technician diploma in 1998, Teresa has practiced in front-line and leadership roles in both community and hospital pharmacies and was the first registered pharmacy technician in Alberta. Teresa has extensive experience working with other pharmacy organizations and was one of the first pharmacy technician observers appointed to the Alberta College of Pharmacy’s council. She has been extensively involved in the development of the practice framework for Pharmacy Technicians and is excited to continue that work with PTSA. As the founding President of PTSA, Teresa helped create the foundational structure upon which PTSA is built. Over the years, she has participated in virtually all of the organization’s volunteer work, from facilitating continuing education to coordinating communications and advocacy campaigns, to helping lead our organization as a member of the executive. Teresa understands the expectations of a non-profit member association, such as ours, and will use her experiences to support the Society in advocating for, educating and inspiring the pharmacy technician profession with a focus on maintaining operations and supporting the board in meeting governance expectations.

As a result of accepting this new role, Teresa has resigned her board position as Past President. As Administrator, Teresa will provide guidance to the board on strategic planning efforts, and support the actions and initiatives underway to meet the organization’s vision and mission. She will also be responsible for maintaining the membership and education course databases and developing processes that will continue to ensure members receive timely access to benefits.

Questions can be directed to Teresa at

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