Membership Survey 2026: What We Heard from You

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Thank you to the 100+ members who took the time to complete the 2026 PTSA Membership Survey. Your feedback is invaluable in shaping how we support pharmacy technicians across Alberta. Here’s a summary of the key insights and what they mean for our direction moving forward.

Strong Support for PTSA’s Role

Members continue to see value in PTSA as a professional voice for pharmacy technicians. The majority of respondents agreed that membership supports professionalism and strengthens a unified voice for the profession.

Encouragingly, most respondents also indicated they are likely or very likely to recommend PTSA membership to a colleague, reflecting overall positive sentiment and engagement.

Opportunities to Improve Awareness and Transparency

While sentiment is strong, the survey identified an important gap: A notable portion of members indicated they do not fully understand what membership fees support.

Additionally, several comments called for more transparency around how resources are used and better communication of advocacy efforts and outcomes.

What Members Value Most

When asked to rank membership benefits, several themes stood out:

  • Education and professional development opportunities
  • Advocacy and practice advancement efforts
  • Networking and connection with peers

These core pillars continue to define PTSA’s value proposition and will remain central to future planning. Respondents also expressed strong interest in membership auto-renewal options for convenience.

Suggestions for new benefits focused on:

  • Continuing education (especially free or included options)
  • Travel, wellness, and fitness discounts
  • Practical supports for day-to-day professional needs
  • Mental health and burnout resources

Clear Demand for More Education (Especially Flexible Formats)

Across multiple questions, one message came through clearly: members want more accessible and high-quality continuing education. Members also expressed interest in advanced or specialized topics and regulatory updates with practical application.

While many members have attended PTSA conferences, access remains a challenge. What you told us: Hybrid models are key to ensuring equitable access across the province.

Future of Scope: Strong Support for Injection Authority

A significant majority of respondents agreed that injection authority would enhance the value of the profession, improve patient access, and increase workflow efficiency. Many also indicated they would personally pursue authorization if it becomes available.

 

We sincerely appreciate your insights, ideas, and candid feedback. Your voice continues to shape PTSA’s priorities and ensures we remain responsive to the evolving needs of Alberta’s pharmacy technicians.

Did you miss your chance to complete the survey? Share your feedback in the comments below.

 


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